RouterDog ALERT distributed alerting provides large organizations with an extremely flexible alerting system that can be tuned to in-house fault resolution procedures.
A RouterDog OverviewRouterDog is not just a product, nor just a service - its both! Its also a revolution in delivering Internet based network monitoring - with an easy to use web-based interface. Monitoring via the Internet allows for affordable and easy access to the worlds best network monitoring system. RouterDog uses the industry standard Simple Network Management Protocol (SNMP) and TCP/IP to provide performance and alerting on any device that supports this management protocol.RouterDog contains the fundamental feature set of enterprise network monitoring tools in addition to supplements designed to facilitate truly effective network monitoring: Routerdog System Provides:
Internet RouterDog SystemOur Internet RouterDog Monitoring System acts as an easy to use front-end to a complex polling and graphing engine, advanced alert processor and topology database. Through the use of a standard web browser, access to a virtual monitoring system can be gained, allowing for immediate information on current network statistics, events and alerts and reports This allows for the ability to begin fault diagnosis from remote offices, home or anywhere you or your network support personnel can access the Internet. Additionally, multiple monitoring stations can be used without the need for expensive proprietary client software. |
| Device Status | ||
| RouterDog can display the current status of any monitored device in a geographically sensitive manner through the Internet. Status can be one of normal, marginal, critical and is based on active alarm information. Status can be returned on devices themselves and on device interfaces. With a single click, a network administrator can view active alarms associated with a device that is exhibiting a marginal or critical condition. | |||
| Alarm Information | ||
| The RouterDog provides dynamic alarm information representing conditions affecting your network at any instance. Additionally, the RouterDog alarm information facility can display archived logs of historical alerting activity. Most monitoring systems can collect and display a chronological list of alerts, but few can distill the incoming stream of network events into a concise list of active alarms for any one point in time. RouterDog distinguishes itself from simplistic chronological event systems by providing an intelligent filtering mechanism that ensures the alarms you see are both current and significant. Being able to view active alerts allows problems to be quickly identified and located. Additionally, a quick glance at the RouterDog alarm screen replaces time-consuming scanning of event logs. | |||
| Paging and Faxing Gateway | ||
| The RouterDog provides a gateway into all popular paging providers allowing you to send messages directly to other support personnel with access in your organization. The paging gateway also allows a RouterDog subscriber to deactivate pager alerting while not wishing to be disturbed. RouterDog paging has facilities to send messages to pagers or digital mobile phones with Short Message Service (SMS) support. It is not required that all support personnel in your organization use a single provider - provides transparent paging across any mix of providers. | |||
| Internet Web STATUS Viewer | ||
| The RouterDog Internet Live STATUS viewer and Reports represents an easy method of interpreting collected RouterDog statistics. It is a fully featured graphing tool that provides interactive graph manipulation from a live data . Routerdog ALERTS contains a comprehensive database of alarm information providing support personnel with probable causes and possible solutions for each alarm type displayed. Support personnel to assist in the fault resolution process, may use to this information. This database has been populated from real world problems experienced by RouterDog personnel in supporting local and wide-are networks using enterprise network management systems. | |||
| Comprehensive alert delivery methods | ||
| RouterDog ALERT supports notification via Hutchison, Telstra & Link paging, Telstra, Optus & Vodaphone short message service (SMS), Internet e-mail, Faxing and Soon RouterDog Voicemail. Support personnel can specify duty hours in which to receive pages with paging disabled outside of these times. Also included is a paging gateway allowing direct paging to support personnel. | |||
| Alarm Suppression | ||
| Unlike most monitoring systems, RouterDog minimizes false alarms generated by multiple devices becoming unreachable from a single device fault. In addition to this advanced technology, RouterDog also avoids multiple alarms from logical or physical device groups. This is achieved through advanced suppression techniques only available in RouterDog. | |||
| Event Throttling | ||
| Within the RouterDog ALERT facilities exist to throttle or suppress repeated occurrences of an alarm within a user-defined time period. Without these facilities in place, numerous event notifications may occur leading to event flooding. | |||
| Distributed alerting | ||
| RouterDog ALERT addresses today’s distributed support environments by
allowing the creation of alert profiles. These profiles containing an
alerting list and associated alert notification methods. By closely
matching alert profiles to support personnel skill sets, RouterDog ALERT can
direct alerts to the most appropriate person(s). RouterDog ALERT distributed alerting provides large organizations with an extremely flexible alerting system that can be tuned to in-house fault resolution procedures. | |||
| Daily, Weekly and Monthly activity reporting | ||
| RouterDog Daily, Weekly and Monthly Activity Reporting provides network managers/administrators with an automatically generated summary of the previous day's network activity each morning. This report is delivered via e-mail in plain text and is online in a graphical form and is Web printable. Optional service includes RouterDog sending you an E-mail a Report in CSV format (readable with any CSV Database). The online report is richly formatted to be easily read and able to be included in internal proposals or business cases. RouterDog Daily Activity Reports contain ALERT activity for each day, detailing events that occurred and any suppression methods employed. Additionally, the report includes performance graphs determined as being most appropriate for daily monitoring | |||